Our Proprietary Methodology

The Fraud Doctor Method™

Institutions do not rely on warnings — they rely on frameworks: assess the exposure, put controls in place, practise the response, and keep it current. The Fraud Doctor Method™ brings that same discipline to the kitchen table, guided by legal, law-enforcement and behavioural specialists.

Built for Newcomers, Families, and Seniors

Four stages, in order.

  1. Stage 1

    Assess

    A structured readiness check identifies where your household is exposed — financially, digitally and in how urgent requests get handled.

  2. Stage 2

    Prepare

    Plain-language controls go in place: verification phrases, trusted contacts, account alerts, credit freezes and device hygiene.

  3. Stage 3

    Practise

    Guided setup and monthly briefings turn the plan into a habit, so the right response is automatic under pressure.

  4. Stage 4

    Protect

    Ongoing continuity of care keeps the system current as tactics change, with escalation paths if something happens.

Who Shapes The Method

Legal weight first, then risk, intelligence and behaviour.

The method is led by Arlene Chamulak and refined in consultation with specialists in four disciplines.

Primary Pillar

Legal Recovery & Advocacy

Specialist Cybersecurity Lawyer

A specialist cybersecurity lawyer shapes how our system handles the moments that carry legal weight: evidence preservation, reporting language, dealing with financial institutions, privacy obligations and the realistic pathways for recovering funds after a fraud. Every response tool in the household system is written so it stands up when it is read by a bank, an insurer, a regulator or a court.

Council Pillar

Institutional Risk & Governance

20+ years inside major Canadian organizations

The same assessment, controls and practised-response discipline used in banking, travel and gaming risk programs — rebuilt at household scale.

Council Pillar

Law Enforcement & Intelligence

Canadian investigative advisors

Current tactic intelligence and reporting practice, so households act on what fraudsters are actually doing this month — not last year's advice.

Council Pillar

Behavioural Science

Decision-pressure specialists

Fraud is a pressure and persuasion crime. Our scripts and protocols are designed for how people actually behave when rushed, isolated or frightened.

Universal Inclusion

Built for Newcomers, Families, and Seniors.

Professional fraud protection should not be reserved for one demographic — or for organizations with a security budget. The same method is delivered to every household, with the examples and pacing adjusted to fit.

Newcomers to Canada

Unfamiliar institutions, immigration and CRA impersonation, and cross-border money requests are handled explicitly, in plain language.

Families & modern households

Working parents, teens, shared devices, marketplace and investment scams, and AI voice-cloning of a family member.

Seniors & their caregivers

Dignity-preserving protections that never assume incapacity, plus a caregiver pathway for adult children helping from a distance.

Canadian households of different ages and backgrounds reviewing their fraud protection together at home
Young families, newcomers, seniors and caregivers — one professional standard of protection.

The STOP · VERIFY · CALL™ Response Protocol

Three steps · Every suspicious contact
Stop

End the contact. No payment, code, link or device access while you are under pressure.

Verify

Confirm independently, using a number or channel you already had — never one you were given.

Call

Call a trusted contact, then your institution, before anything moves.

The Fraud Doctor™ provides fraud preparedness education and tools — not guaranteed fraud prevention. Results and readiness scores are indicators only and do not constitute professional legal, financial, or clinical advice.